Frontliner Sales Representative - Sukabumi (Customer-Focused Role)

Join Mitracomm Ekasarana as a Frontliner Sales Representative in Sukabumi and become the face of our customer-centric team! This is a dynamic contract-based role designed for energetic professionals who thrive in fast-paced environments, excel in customer interactions, and are passionate about driving sales growth. As a Frontliner Sales Representative, you'll be at the forefront of our customer service, handling inquiries, resolving issues, and ensuring our clients are delighted with their experience. This role is perfect for those who love engaging with people, solving problems, and contributing to our company's success.

Mitracomm Ekasarana is a leading provider of integrated communication solutions in Indonesia. With a strong commitment to innovation and customer satisfaction, we are dedicated to delivering exceptional services to our clients. Our Sukabumi office is a vibrant hub of activity, and we are looking for a Frontliner Sales Representative to join our team and help us achieve our goals.

In this role, you will be responsible for managing customer interactions, providing excellent service, and driving sales. You will work closely with our sales team to ensure that our clients receive the best possible experience. This is an opportunity to make a real impact, grow your skills, and be part of a team that values your contributions.

📋 Tanggung Jawab Pekerjaan

• Manage and handle customer inquiries and complaints with professionalism and empathy.
• Provide excellent customer service by resolving issues and ensuring customer satisfaction.
• Collaborate with the sales team to drive sales and meet targets.
• Assist in the development and implementation of sales strategies to increase market share.
• Maintain accurate records of customer interactions and sales activities.
• Stay updated with industry trends and best practices to enhance customer service and sales performance.
• Participate in team meetings and contribute to the development of sales plans and strategies.
• Ensure compliance with company policies and procedures related to customer service and sales.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in customer service or sales, preferably in a telecommunications or IT services company.
• Proven track record of achieving sales targets and driving customer satisfaction.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work well under pressure and in a fast-paced environment.
• Proficiency in using CRM software such as Salesforce or HubSpot.
• Fluent in Indonesian, with additional language skills an advantage.

🛠️ Keahlian

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