Hajj Operations

ESQ Group · 📍 Surabaya, Jawa Timur · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 5.730.000 per month
ESQ Group is seeking a dedicated and experienced Hajj Operations professional to join our team in Surabaya. The ideal candidate will have a deep understanding of Hajj operations and a commitment to ensuring a smooth and safe pilgrimage experience for our clients. This role offers a competitive salary and the opportunity to be part of a dynamic and growing organization.

📋 Tanggung Jawab Pekerjaan

Coordinate and manage all aspects of Hajj operations, including visa processing, accommodation, transportation, and travel insurance.,Work closely with our clients to understand their specific needs and tailor our services accordingly.,Monitor and ensure compliance with all relevant regulations and guidelines for Hajj operations.,Develop and implement operational plans and procedures to optimize efficiency and minimize risks.,Provide excellent customer service and support to our clients throughout the Hajj journey.,Conduct regular audits and assessments to identify areas for improvement and implement necessary changes.,Stay updated with the latest developments in Hajj operations and industry trends.,Represent ESQ Group at industry events and conferences as needed.

🎓 Kualifikasi & Syarat

Bachelor's degree in a relevant field, preferably in tourism, hospitality, or international relations.,Minimum of 3 years of experience in Hajj operations or a related field.,Strong knowledge of Islamic pilgrimage and the Hajj process.,Excellent communication and interpersonal skills.,Proficient in English and Indonesian languages.,Familiarity with relevant software and tools for Hajj operations.,Ability to work under pressure and meet tight deadlines.,Valid passport and ability to travel internationally.

🛠️ Keahlian

Project managementCustomer serviceOperational planningRisk managementRegulatory complianceIndustry knowledge
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