Receptionist

PT Kencana Sinar Group is looking for a dedicated and friendly Receptionist to join our team in Ubud, Bali. As a Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay.

We offer a competitive salary and a welcoming work environment. If you are passionate about hospitality and customer service, we would love to hear from you!

Join us and be part of our vibrant team in the heart of Bali!

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Greet guests upon arrival and provide a warm welcome.
• Assist guests with check-in and check-out procedures.
• Answer inquiries and provide information about the hotel and its facilities.
• Maintain a clean and organized reception area.
• Handle guest complaints and resolve issues promptly.
• Coordinate with other departments to ensure smooth guest services.
• Perform night audits to ensure accuracy of guest records.
• Assist in organizing and attending to guest requests and special events.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Minimum high school diploma or equivalent.
• Minimum 1 year of experience in a receptionist or front desk role.
• Excellent communication and interpersonal skills.
• Fluency in English and Indonesian.
• Attention to detail and strong organizational skills.
• Ability to work in a fast-paced and dynamic environment.
• Customer service orientation and problem-solving skills.
• Basic computer skills and familiarity with office software.

🛠️ Keahlian

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