Associate Sales Application Engineer - IE and Customer Service

Join HRTx Inc as an Associate Sales Application Engineer and play a pivotal role in driving technical sales and customer success. Based in the vibrant regions of Bali, you will engage directly with clients to understand their technical needs, provide tailored solutions, and ensure seamless implementation of our products. This position is perfect for someone who thrives in a dynamic environment and is passionate about both technology and customer satisfaction.

HRTx Inc is a rapidly growing company with a strong presence in the technology sector. We are committed to delivering innovative solutions that meet the evolving needs of our clients. As an Associate Sales Application Engineer, you will work closely with our sales team to identify opportunities, develop strategies, and execute plans that drive revenue growth. Your expertise in technical sales will be crucial in helping us maintain a competitive edge in the market.

In this role, you will be responsible for conducting technical demonstrations, providing pre-sales support, and ensuring that our clients are fully equipped to maximize the value of our products. You will also play a key role in the onboarding and training of new clients, ensuring a smooth transition to our solutions. This position offers a unique opportunity to combine your technical skills with a customer-centric approach, making a significant impact on both our business and our clients' operations.

📋 Tanggung Jawab Pekerjaan

• Conduct technical demonstrations and presentations to prospective and existing clients, showcasing the capabilities and benefits of our products.
• Provide pre-sales support by addressing technical inquiries, offering solutions, and guiding clients through the decision-making process.
• Develop and maintain strong relationships with clients, ensuring their technical needs are met and their satisfaction is maintained.
• Collaborate with the sales team to identify opportunities, develop strategies, and execute plans that drive revenue growth.
• Assist in the onboarding and training of new clients, ensuring a smooth transition to our products and solutions.
• Stay up-to-date with industry trends, technological advancements, and best practices in technical sales.
• Provide technical support and troubleshooting assistance to clients, ensuring the seamless implementation and operation of our products.
• Analyze client feedback and data to identify areas for improvement and develop actionable recommendations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 3 years of experience in technical sales, application engineering, or a related role.
• Strong understanding of technical products and solutions, with a focus on software and hardware.
• Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to non-technical audiences.
• Proficient in using technical tools and software, such as Salesforce, CRM systems, and project management tools.
• Experience in conducting technical demonstrations and providing pre-sales support.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Ability to travel to client sites and work in a fast-paced, dynamic environment.

🛠️ Keahlian

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